Zockto Privacy Policy
Last updated: 16.10.2025
Introduction
Zockto (“we,” “our,” or “us”) provides an AI-powered video creation platform that allows users to generate marketing and product videos (“Service”).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use Zockto.
By using Zockto, you agree to this Privacy Policy.Data We Collect
We may collect the following data:
Account Information: Name, email, phone number, password (if account created manually), company name
User Content: Text prompts, scripts, images, voice samples, product urls or videos you upload to generate content.
Generated Output: Videos, images or other materials created through the Service.
Usage Data: IP address, and interactions with our platform.
Payment Data: Processed securely through third-party payment provider, Stripe.
How We Use Your Data
We use collected data to:
Operate and improve the Service.
Process and deliver generated videos.
Provide customer support.
Communicate about updates, offers, or new features.
Maintain platform security and prevent fraud.
We do not sell or trade user data.
Data Storage and Processing
Hosting Provider: Data is stored securely with [Bunny.net] in Frankfurt, Germany, and in [Supabase] in Germany.
Processing Provider: AI model computations are performed on Runpod and on RunningHub.
Both providers comply with the General Data Protection Regulation (GDPR).
We enforce row-level security (RLS) to ensure users can access only their own data.
All data is encrypted in transit (TLS) and at rest.
Legal Basis for Processing (GDPR)
We process your personal data on the following legal bases:
Performance of a contract (providing the Service).
Legitimate interests (improving and securing the Service).
Consent (when you upload voice or likeness data).
Data Retention
Generated videos and images: retained for 15 days after creation, then automatically deleted from our storage (Bunny.net, Germany).
You can request deletion of your account and all related data at any time by contacting [admin@zockto.com].
User Rights (GDPR/CCPA)
You have the right to:
Access and export your data.
Correct inaccurate information.
Delete your account and associated data.
Withdraw consent for likeness or voice data.
Lodge a complaint with your local data authority.
Sharing and Subprocessors
We may share limited data with trusted partners solely for providing the Service:
Bunny.net (hosting and storage, Germany). https://bunny.net/privacy/
Runninghub (AI processing) https://www.runninghub.ai/policy
Runpod (AI processing). https://www.runpod.io/legal/privacy-policy
Stripe (payments). https://stripe.com/en-fi/privacy
OpenAI (generating scripts) https://openai.com/privacy
N8N https://n8n.io/legal/privacy-policy/
Contabo (Cloud VPS providing) https://contabo.com/en/legal/privacy-policy/
Supabase (storing the user data) https://supabase.com/privacy
Gemini (Analyzing content) https://policies.google.com/privacy
Kimi K2 (analyzing images) https://www.kimi.com/user/agreement/userPrivacy?version=v2
Cartesia AI (voice cloning and TTS) https://www.cartesia.ai/privacy-policy
Diffbot (Scraping) https://www.diffbot.com/privacy/
PACKEND, LLC (Scraping) https://scrape.do/privacy-policy
We do not share data for advertising or analytics purposes.
Cookies
Zockto may use functional cookies to maintain user sessions and analytics cookies to improve product performance.Security
We implement strong security measures including:
Row-level data security.
Encryption at rest and in transit.
Strict access controls and logging.
However, no online service is 100% secure. Users are responsible for maintaining password confidentiality.
International Data Transfers
Data is stored in Germany (EU).
If data is processed outside the EU (e.g., by subprocessors), we use Standard Contractual Clauses (SCCs) to ensure GDPR-level protection.Children’s Privacy
Zockto is not directed at children under 18. We do not knowingly collect data from minors.Contact
If you have questions, contact us at:
📧 admin@zockto.com